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What's the Difference Between Employee Satisfaction and Employee Engagement
 
02:35
What's the difference between employee satisfaction and employee engagement? Watch as DecisionWise consultant, Charles Rogel answers this common question.
Views: 4804 DecisionWise
The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
 
03:27
Times have changed. We now live in a talent-based working environment where employees are in charge of their careers more than ever. Gone are the days when employees stayed their entire career at one company. In order to win the battle for talent and top performers, organizations must look to create the most effective employee experience possible. When your employee experience is working successfully, your customer experience will naturally follow. Most organizations are wasting time, money, and resources into building their customer experience (CX) at the expense of their own employee experience (EX). The book, The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results teaches that EX = CX and if organizations want to last in the age of the employee, they must create an effective, lasting, employee experience. Read the book today.
Views: 4486 DecisionWise
360 Feedback: 5 Myths about 360 Degree Feedback
 
03:19
http://www.decision-wise.com Learn the 5 most common misconceptions about 360-degree feedback and how to implement an effective 360 survey process in your organization.
Views: 6970 DecisionWise
6 Ways Managers Can Improve Team Creativity and Decision Making
 
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Watch and listen to Dr. Marcy Fetzer describe six ways managers can improve team creativity.
Views: 607 DecisionWise
MAGIC: 5 Keys to Unlock the Power of Employee Engagement
 
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During this one-hour presentation, DecisionWise co-author, Dr. Tracy Maylett, discusses the research at the book’s foundation: the truth about employee engagement. Then, Tracy shares stories from the book and recount experiences from the road working with clients in over 70 countries to help their leaders and employees feel the MAGIC of employee engagement. He is also joined by DecisionWise professional trainers, who regularly use the book to train leaders and employees in companies around the globe. We share research, psychological theories, and employee engagement anecdotes like the following: How companies like Starbucks and Patagonia are building meaning into their mission statements The autonomy difference between competitors Walmart and Costco How to identify our own zones of proximal development and balance between eustress and distress to promote growth The role of expectancy theory in developing perceived levels of impact How connection can be augmented by focusing on leader-member exchange to move all employees to the in-group About the research Based on over 14 million employee survey responses across 70 countries–the most expansive engagement survey database of its kind–MAGIC combines principles of psychology and motivation with solid business concepts. Written by internationally recognized experts in leadership and employee engagement, Dr. Tracy Maylett and Dr. Paul Warner, MAGIC provides actionable advice that will reduce employee attrition, encourage initiative, drive growth and profit, and increase personal engagement. About the book Employees and leaders intuitively know that when we find a place where we can throw our hearts, spirits, minds, and hands into our work, we are happier, healthier, and produce better results. Yet, most struggle to understand exactly why we engage in some environments, and not in others. MAGIC introduces the five MAGIC keys of employee engagement–Meaning, Autonomy, Growth, Impact, and Connection–and shows how leaders can help employees achieve higher levels of engagement, as well as how employees can be more successful by taking ownership of their own MAGIC.
Views: 4890 DecisionWise
Confidentiality in Employee Surveys
 
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DecisionWise is an organization development firm that specializes in turning employee feedback into results. Senior Consultant, David Mason, Ph.D discusses the importance of confidentiality in conducting employee surveys.
Views: 2339 DecisionWise
5 Factors Changing the U.S. Job Market
 
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Why is employee retention so difficult? There are 5 factors at play in the U.S. economy that are radically changing the job market and influencing how organizations are competing for top talent.
Views: 576 DecisionWise
Actionable Goal Setting by Dr. David Mason
 
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Learn 5 tips to create actionable goals to further your professional career. Listen to Dr. David Mason, Consultant and Data Scientist as he explains goal setting using 5 tips and 5 discovery points.
Views: 176 DecisionWise
MAGIC:  Five Keys to Unlock the Power of Employee Engagement
 
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Learn the research behind the five keys and how managers can use MAGIC to increase engagement with their teams. During this session we will provide answers to the following questions: What is the personal benefit of being engaged? What is the difference between being satisfied with your job and being engaged? How does each of the MAGIC elements contribute to engagement? How do you avoid a victim mentality and take ownership for your engagement? How can managers create an engaging work environment?
Views: 788 DecisionWise
5 Employee Engagement Best Practices
 
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Learn the 5 employee engagement best practices from the 2016 State of Employee Engagement Report.
Views: 582 DecisionWise
The Influence of Managers on Employee Engagement
 
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Watch and listen to research findings about how managers influence the employee engagement levels on their teams and within their organizations. Learn 3 best-practice recommendations for engaging managers.
Views: 935 DecisionWise
6 Best Practices in Creating Employee Engagement Surveys
 
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Learn 6 best practices in creating employee engagement surveys for your organization. DecisionWise has over 20 years experience assisting organizations with their employee engagement survey initiatives.
Views: 196 DecisionWise
360-Degree Feedback Rater Explanation - Jessica Scott, Ph.D.
 
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Dr. Jessica Scott walks you through 7 items to consider when rating a co-worker or employee in a 360-degree feedback survey.
Views: 246 DecisionWise
Tips for 360-degree Feedback
 
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DecisionWise's David Mason, Ph.D., discusses essential tips for effective 360-degree feedback raters.
Views: 598 DecisionWise
How to Develop Your Company’s Employee Value Proposition
 
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Employee Value Proposition (EVP) is the collective programs an organization offers in exchange for employment. It is what the organization gives the employee in exchange for their performance and productivity. It is broader than pay and benefits. It incorporates every aspect of the employment experience from an organization’s mission, purpose and values, to its job, culture, people and of course, career and development opportunities. During this webinar, we’ll discuss: The importance of EVP to attract, retain, and motivate your best talent The difference between EVP and employee engagement How to define and create the EVP for your organization How to create an employee segmentation study How to define the different employee profiles in your organization
Views: 645 DecisionWise
360 Degree Feedback Best Practices
 
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Learn the best methods for preparing, administering, and rolling out the results from your 360-degree feedback survey based on 20 years of experience conducting surveys around the world. We’ll also identify the most common mistakes organizations make when conducting 360 feedback surveys and how to avoid them. Learn the best practices for each step of the process: Choosing the right competencies and behaviors Choosing the right raters to provide feedback Keeping the process confidential Reporting on the results Coaching best practices Action planning on the results
Views: 1017 DecisionWise
How to Develop Your Company’s Employee Value Proposition
 
55:54
Employee Value Proposition (EVP) is the collective programs an organization offers in exchange for employment. It is what the organization gives the employee in exchange for their performance and productivity. It is broader than pay and benefits. It incorporates every aspect of the employment experience from an organization’s mission, purpose and values, to its job, culture, people and of course, career and development opportunities. During this webinar, we’ll discuss: The importance of EVP to attract, retain, and motivate your best talent The difference between EVP and employee engagement How to define and create the EVP for your organization How to create an employee segmentation study How to define the different employee profiles in your organization
Views: 1959 DecisionWise
Impact of Coaching 360-Degree Feedback
 
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Learn the impact of coaching 360-degree feedback and three tips you can use today in your coaching process.
Views: 492 DecisionWise
The Psychology of Employee Engagement
 
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What are the psychological factors that influence employee engagement? Employee engagement is influenced by psychological factors that include one’s proactivity, positive affectivity, and internal locus of control. During this 30-minute webinar, we’ll describe these factors in simple terms and how they impact employee engagement. Managers will learn how to use these principles to improve the engagement of their team members. Learn answers to these important questions: What are the differences between intrinsic and extrinsic employee engagement? What is the difference between Trait, State, and Behavioral Engagement? What are the personality traits of an intrinsically engaged employee? What factors of engagement can a manager influence?
Views: 1357 DecisionWise
Five Keys to Unlock the Power of Employee Engagement
 
59:07
Join MAGIC co-author, Dr. Tracy Maylett, for a discussion about the research at the book’s foundation: the truth about employee engagement. Tracy will share stories from the book and recount experiences from the road working with clients in over 70 countries to help their leaders and employees feel the MAGIC of employee engagement. We’ll share research data, psychological theories, and employee engagement anecdotes like the following: How companies like Sony, Volvo, and ExxonMobil are building meaning into their mission statements The autonomy difference between competitors Walmart and Costco How to identify our own zones of proximal development and balance between eustress and distress to promote growth The role of expectancy theory in developing perceived levels of impact How connection can be augmented by focusing on leader-member exchange to move all employees to the in-group
Views: 338 DecisionWise
Employee Engagement Survey Best Practices For Hospitals and Healthcare Organization
 
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If you are like most healthcare organizations, you are already measuring employee engagement on a regular basis. But, did you know that engagement is absolutely critical in the move towards value-based outcomes? In fact, the level of employee engagement is a leading indicator of patient satisfaction and health outcomes. Highly engaged staff members are more likely to comply with hospital procedures, feel more motivated, stay with their organization, and deliver better patient outcomes. We recently surveyed over 200 organizations and found that those with upward trending employee engagement scores do two things differently: They provide all managers with engagement scores for their teams and action plan on the results. They train their managers on employee engagement and leadership best practices. If your employee engagement scores have become stagnant or are on the decline, simply measuring engagement levels will not lead to improvements. During this webinar you will learn how to boost employee engagement through research-based action planning and training programs specific for healthcare organizations. You’ll learn: How to accurately measure employee engagement How to involve managers in action planning with their teams to boost engagement How to train managers on the five keys to unlock the power of employee engagement
Views: 848 DecisionWise
Employee Engagement Survey Best Practices
 
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During this webinar we’ll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 18 years of experience conducting surveys around the world. We’ll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them. During this webinar we will cover the following topics: 6 anchor questions that measure employee engagement How to achieve high participation Ensuring confidentiality to collect honest feedback 3 common survey administration mistakes Effective ways to roll out the results Training managers to conduct action planning meetings Holding leaders accountable to improve engagement
Views: 1473 DecisionWise
How to Give and Receive Feedback
 
01:01:40
When your boss says: “I have some feedback for you,” what is the first thought that comes to your mind? When you share feedback with others do you struggle to find the right words? Many people find it so difficult to give and receive feedback that they avoid it as much as they can. But hiding in our shell only leads to the detriment of personal relationships and degrades our performance at work. Feedback is the life-blood of effective working relationships and organizations because it removes obstacles, creates accountability, and improves trust. During this webinar we will share best practices on giving and receiving feedback: Six best-practice steps to deliver feedback that lead to change Understanding the emotions associated with feedback Five best-practice steps to receive feedback that strengthen your position How to receive feedback without becoming defensive
Views: 561 DecisionWise
2017 State of Employee Engagement Survey Results
 
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A comprehensive look at employee engagement best practices from over 150 organizations around the world employee engagement continues to be a top concern for executives around the world. This second annual study shows why engagement is important to companies and what they are doing to improve the level of engagement of their workforce.
Views: 678 DecisionWise
DecisionWise Employee ENGAGEMENT MAGIC® Training
 
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Hear what others had to say about the DecisionWise Employee ENGAGEMENT MAGIC® live training. Based on the book, “MAGIC: Five Keys to Unlock the Power of Employee Engagement”, this 1.5-day interactive workshop is designed to increase engagement by helping participants understand where they find their passion, meaning, and drive and apply it to their jobs.
Views: 1005 DecisionWise
Conflict Management Styles and Strategies
 
01:04:35
Most days at work we encounter some type of conflict as we try to accomplish our goals. Scarce resources, ambiguity, and personality styles create conflict situations that can quickly get out of control. During this presentation, Dr. Marcy Fetzer, will explain how we tend to respond to conflict in different ways depending upon our personal preferences and the situation. Learn how to recognize conflict styles and flex your own style to achieve the best outcome. During this webinar we will discuss: How to become aware of your own conflict style How to recognize the conflict style of others How to assess conflict situations How to use different conflict modes
Views: 1127 DecisionWise
Employee Engagement Survey Best Practices
 
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Learn the best methods for preparing, administering, and rolling out the results from your employee engagement survey. We'll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them. During this webinar we will cover the following topics: 6 anchor questions that measure employee engagement How to achieve high participation Ensuring confidentiality to collect honest feedback 3 common survey administration mistakes Effective ways to roll out the results Training managers to conduct action planning meetings Holding leaders accountable to improve engagement
Views: 387 DecisionWise
Goal Setting and Action Planning Best Practices
 
01:04:10
Goals and action plans work when they are specific, aligned with the organization strategy, communicated, and tracked. Yet, many times, goals fail because they get bogged down, changed, or completely forgotten as priorities change and new “fires” need to be put out. During this session, Cognitive Psychologist, Dr. David Mason, will review the psychology behind goal-setting and why some goals fail and others succeed. During this webinar we will discuss: How to develop effective individual goals Individual vs. team action plans Strategic vs. Operational goals How to collaborate on goals How to track action plans for your company
Views: 411 DecisionWise
The Trust Factor in Leadership
 
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Trust is often overlooked as a leadership competency because we take it for granted. We assume we can trust other people until that trust is compromised or broken– then everything is suspect. During this presentation we will discuss the specific components of trust, research on trust and effective leadership, and how to build trust to be a better leader. Join Brad Taylor, VP of consulting services at DecisionWise, as he shares his experiences and examples of building trust. During this webinar Brad will share case studies on the important components of trust: Building trust during rapid growth Creating interdependence Why symbolism matters Innovating for the greater good How servant leadership helps people to grow
Views: 287 DecisionWise
How to Work with 7 Difficult Personality Types
 
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Do you work with an Explosive, Negatron, or Sneak? We all work with someone with whom it is difficult to get along. Sometimes this is due to differences in our personalities, personal preferences, and communication styles. Many times, however, these co-workers have one of seven difficult personality types which creates conflict, anxiety, and poor performance on teams. During this webinar, Dr. Marcy Fetzer reviews the seven personality types and provide recommendations on how to deal with each to produce beneficial outcomes. Understand the 16 components that make up personality Learn how personality traits can create conflict in relationships Recognize the three unconscious dynamics that ensnare relationships Understand the seven difficult personality types and how to deal with them Learn how to “level” interactions using pauses, questions, and rephrasing
Views: 505 DecisionWise
Measuring the Business Impact of Employee Engagement
 
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Executives want to know how employee engagement makes a difference to the bottom line; however, comparisons between employee engagement and business metrics are often difficult to create. During this webinar, we'll share examples of how the best organizations compare business data to employee engagement survey scores to drive business decisions. During this 30-minute webinar, we'll share samples of the following: Migration Analysis: How many of our fully engaged employees left the company this past year? Manager Engagement: How much influence does manager engagement have on teams? Attrition Index: Which group of employees is at the highest risk of leaving? Customer Satisfaction: How does engagement impact customer satisfaction by location? Workers Compensation: Which group of employees submitted the most claims?
Views: 516 DecisionWise
The State of Employee Engagement Survey Results
 
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We collected feedback from over 200 organizations to find answers to these questions and more: What are companies doing to increase employee engagement? What is the ROI of employee engagement for most companies? How do organizations effectively measure employee engagement? Is employee engagement really working? Which programs are most effective in boosting employee engagement? Does employee engagement boost profitability?
Views: 129 DecisionWise
The Quantifiable Influence of Managers on Employee Engagement
 
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How much influence do engaged managers have on their teams? DecisionWise just completed the most comprehensive study comparing the engagement level of managers to the employees of their respective teams. Learn what we found when we looked at engagement survey results from 22 companies, 2,300 managers, and 18,900 employees. We’ll also share survey results from our “Manager’s Perception of Engagement” survey that reveals the most common expectations and misconceptions leaders have about employee engagement. During this 30-minute webinar, we will explore the findings to these questions: What do managers believe about employee engagement? How much do managers’ perceptions about employee engagement differ from reality? What do managers perceive as the most important drivers of employee engagement? How much influence do engaged managers have on their teams? How much influence do disengaged managers have on their teams?
Views: 240 DecisionWise
Employee Engagement Survey Best Practices
 
58:42
During this webinar we’ll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 18 years of experience conducting surveys around the world. We’ll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them. During this webinar we will cover the following topics: 6 anchor questions that measure employee engagement How to achieve high participation Ensuring confidentiality to collect honest feedback 3 common survey administration mistakes Effective ways to roll out the results Training managers to conduct action planning meetings Holding leaders accountable to improve engagement
Views: 195 DecisionWise
Employee Engagement Survey Best Practices
 
57:57
During this webinar we’ll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 18 years of experience conducting surveys around the world. We’ll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them. During this webinar we will cover the following topics: 6 anchor questions that measure employee engagement How to achieve high participation Ensuring confidentiality to collect honest feedback 3 common survey administration mistakes Effective ways to roll out the results Training managers to conduct action planning meetings Holding leaders accountable to improve engagement
Views: 41 DecisionWise
360-degree Feedback Coaching Training by DecisionWise
 
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Hear what recent participants had to say about the 360-degree Feedback Coaching Training. The DecisionWise 360-degree Feedback Coaching Training helps organizations and leaders better understand the process and how to interpret results.
Views: 358 DecisionWise
The Employee Experience: Using the Employee Lens to Attract, Retain, and Engage Your Workforce
 
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The Employee Experience What if we were to take that same intense focus and apply it to our own most valuable resources, our employees? What would happen if we focused on the Employee Experience? Most companies view employment through the company lens. They look at employee engagement through the eyes of the organization, rather than understanding how the employee experiences the company. The result of that experience is what determines whether an organization can attract, retain, and engage their best employees. Using the Employee Lens, we will show: How your organization can identify its unique Employee Value Proposition (EVP) and become THE place people want to work The gap that often exists in the “Employee Contract” – The difference between what the company sees and what the employee sees How seeing and responding through the context of the Employee Lens during “moments of truth” will strengthen the relationship employees have with their employers How you can ensure that employees view their relationship with your organization as transformational to their career, versus a more common transactional blip. How always starting from the Employee Lens will increase your bottom line. It’s not just about employment any more— it’s about the Employment Experience.
Views: 144 DecisionWise
How to Leverage Your Company’s Culture to Attract, Retain, and Engage the Best Empl
 
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Companies typically rely on promoting their compensation plan, benefits, and future growth opportunities to attract new talent but miss the most important consideration for candidates: the company culture. Those organizations that are able to effectively define and market their company culture have a competitive advantage in the war for top talent. Join George Blomgren, Culture Strategy Director at The Good Jobs, and Charles Rogel, Vice President of Products & Marketing at DecisionWise, as they describe how to leverage your company’s culture to attract, retain, and engage the best employees. During this webinar, we’ll discuss: How the current economy and younger workforce is making hiring more competitive than ever before. How to define and market your company culture in a way that is attractive to job seekers How to define and create the Employee Value Proposition for your organization How to create an employee segmentation study and define the different employee profiles in your organization
Views: 135 DecisionWise
DecisionWise Wins at the Utah Marketing Association Awards Banquet 2015
 
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DecisionWise was awarded the top Integrated Marketing Campaign of 2015 at the Utah Marketing Association awards banquet.
Views: 111 DecisionWise
The DecisionWise Experience #1: A Brief Overview
 
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At DecisionWise, we focus on people. In particular, we focus on employees and the experiences that they have with the organizations that they work for. Greg Zippi, President of DecisionWise discusses how the tools we offer can help the people of your organization become more engaged.
Views: 110 DecisionWise
The Engaged Manager
 
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Join Dr. Tracy Maylett, DecisionWise CEO and co-author of the award-winning book, MAGIC: Five Keys to Unlock the Power of Employee Engagement, as well as Dr. David Mason, DecisionWise Chief Researcher, to learn how to increase overall engagement in your organization by focusing on the engagement of managers. During this session, Dr. Maylett and Dr. Mason will discuss: The correlation between engaged managers and engaged employees The five keys that drive manager engagement Three tools every manager can use to understand and measure the engagement of their teams (without spending money!) What engaged managers do differently from their disengaged counterparts How managers can boost the engagement of their teams
Views: 440 DecisionWise
The Employee Experience: 3 Essential Contracts to Attract, Retain, and Engage Your
 
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The employee experience consists of all of the interactions employees have throughout their tenure at an organization. These experiences, both good and bad, influence employees’ beliefs and attitudes about the work, the company, and their leaders. To create great employee experience, organizations must structure and honor the three essential contracts (Transactional, Brand, and Psychological) that are at the foundation of every organization. During this presentation we will discuss: The definition and importance of Transactional, Brand, and Psychological contracts How to identify employee Moments of Truth that test the Contract How to avoid breaking The Contract How to repair a broken Contract How to create an amazing Employee Experience to attract, retain, and engage your workforce
Views: 167 DecisionWise
The DecisionWise Experience #3: Who is a Good Fit For Us?
 
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We work with all types of organizations of all different industries and sizes; from companies new to employee engagement to companies looking for a fresh approach. Joseph Barry, Regional Manager of Business Development, discusses how whatever your situation may be, we have a solution that can help.
Views: 38 DecisionWise
The Employee Experience  Using the Employee Lens to Attract, Retain, and Engage You
 
01:00:32
Most companies view employment through the company lens. They look at employee engagement through the eyes of the organization, rather than understanding how the employee experiences the company. The result of that experience is what determines whether an organization can attract, retain, and engage their best employees. Using the Employee Lens, we will show: How your organization can identify its unique Employee Value Proposition (EVP) and become THE place people want to work The gap that often exists in the “Employee Contract” – The difference between what the company sees and what the employee sees How seeing and responding through the context of the Employee Lens during “moments of truth” will strengthen the relationship employees have with their employers How you can ensure that employees view their relationship with your organization as transformational to their career, versus a more common transactional blip. How always starting from the Employee Lens will increase your bottom line.
Views: 52 DecisionWise
DecisionWise Inc. 5000
 
04:43
DecisionWise is a management consulting firm that turns feedback into results for organizations. President, Greg Zippi, talks about DecisionWise's recent Inc. 5000 status.
Views: 382 DecisionWise

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