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How to Add your Shopify Store to your Facebook Page

848 ratings | 45594 views
In this video tutorial we will walk you through step-by-step how to add in your Shopify store directly into your Facebook page so users don't even have to leave Facebook to buy from you! Wouldn't it be nice to sell your products directly from your Facebook page? It is possible with the Facebook Sales Channel for Shopify! Still need to set up your online store? 😥 Learn how to set up your Shopify store in just ONE weekend with our online class: https://curiousthemes.com/products/shopify-in-a-weekend 👉 Subscribe for daily Shopify tutorials and behind the scenes videos of our Shopify store: https://www.youtube.com/c/curiousthemes?sub_confirmation=1 🔻🔻🔻 Check out our TOTALLY FREE Guides on Growing your Shopify Store 🔻🔻🔻 https://curiousthemes.com/pages/free-guides 👍 Follow Us Online 👍 • Our Blog: https://curiousthemes.com/blogs/online-marketing-for-shopify-stores • Facebook: https://www.facebook.com/curiousthemes • Pinterest: https://www.pinterest.com/curiousthemes/
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Text Comments (142)
Taria Designs (7 months ago)
For some reason my business page I want to link with shopify does not show as a page under my name in facebook. But Shopify does recognise it as an option. However when I click connect I get an email later on saying my account is disconnected. I go back to shopify and it says I don't have access to the page. I went back to Favebook and I am set as page admin...I have done so much research and I just cannot find a solution - help! Please!
Clinton Misquitta (2 months ago)
I have installed this app, and set it up as the video, but it doesn't show the option "SHOP" on my website, and on my facebook page when i go to shop it says go to shopify.com ?
Taria Designs (6 months ago)
Did you try deleting the facebook sales channel from shopify, and then adding again? It was driving me insane too :/ I just could not get it to connect. but it worked eventually.
Quote Life (6 months ago)
Can you please help me. I'm having the same problem. The shop menu on the sidebar of my facebook page is blank. Also, when I click on "view on facebook" from my shopify store it says my store is unavailable....so confusing and depressing. I have been up since 7 a.m. trying to figure this out and it is now 9:14 p.m....
Taria Designs (7 months ago)
It worked! I deleted the Facebook sales channel in settings and tried adding it again...this time it worked! Thanks again for your help!
s McHugh (5 hours ago)
Awesome, does Facebook charge a fee per sale?
Gerald Lau (1 day ago)
Hi Elle, i found that i couldn't find the SHOP under facebook...anyone can assist?
Jerome Jackson (12 days ago)
When I add the facebook sales channel it does not give me the "shop" feature underneath it. It just lists Publishing and Account. What am I missing?
Glad you got it working again and it was a simple fix of reinstating the account.
Jerome Jackson (3 days ago)
Got it figured out! This is actually my wife's website and she forgot to pay her monthly fee and shopify froze the account. We got it re-activated, but had to reconnect to facebook. All is well....so far. Thanks
Jerome Jackson (5 days ago)
Thanks for the reply. I started from scratch from shopify last weekend. It appeared to be that my template on facebook was not set for shopping. Everything transferred fine and showed up pretty quickly. I check the facebook page tonight and it's all gone again! I'm very confused and frustrated!+Curious Themes - Shopify Experts
Has your account been approved yet for Facebook? I would click on the Account link you see under the Facebook Sales channel and see if it is still waiting for approval.
SeekerofTruth29 (24 days ago)
Awsome.This saved me the headache.Thanks!
Great! So glad to hear you found the video helpful :)
Y F (24 days ago)
great video. Thanks a lot.
Thanks and glad you found it helpful!
Hi, Dear there. You're very helpful and efficient. plz stay with us and share the best video with us. Thank you sososososososososososososososososossososososo much.
Edward Bronner (1 month ago)
thank you for the walk through. I am new to this and your video was very easy to follow. now I know.
Dane Jocelyn (1 month ago)
Hi am having a problem i cant see any Shop even my fb page is already connected. And I cant see any product as well to my fb page, I cannot find any solution please help me
Gerald Lau (1 day ago)
i'm facing the same problem
Moses MT (2 months ago)
I have linked a page of shopify to facebook but I deleted all the products in shopify and created new ones. The old products are still in facebook page and I can not delete them or be replaced by new one I have created , 2. I cant find the manage shop on my facebook page. How do I delete the old products. Your advise wiil be appreciated if possible thanks Mate
Moses MT (2 months ago)
I need you help. I have deleted all products in shopify but there are in facebook.
Micah Buzan (2 months ago)
Cool can't wait to integrate this!
Awesome glad to hear it Micah!
Clinton Misquitta (2 months ago)
I have installed this app, and set it up as the video, but it doesn't show the option "SHOP" on my website, and on my facebook page when i go to shop it says go to shopify.com ?
Gardenz. Shop (2 months ago)
I made a shopify store this week and a new facebook page for the store. I opened a facebook shop for facebook. I received an email from shopify that the facebook shop was approved. I go into my shopify page and click on the facebook selling channel but I don't have a shop option only publishing option and account option under that. I log into facebook and go on the page but I don't have any items on sale on that page, all I have is the shop now button and when I click it, it redirects me to shopify
Q U E E N G O D D E S S (2 months ago)
Get a mic.. They aren't that expensive
Jose Victoria (2 months ago)
Wow, that was wonderful!!! thanks a bunch!!
You are very welcome! Glad you enjoyed the content!
Anacilénia vera cruz (3 months ago)
Hi! Thank you very much for your amazing video! Could you tell me if you need to have professional Facebook page first before doing all these steps that you mentioned? Thanks!
Timothy Dark (3 months ago)
This was so so so very helpful. I have liked and subscribed. Thank you so much!!
Thank YOU for the like and sub! I am happy to hear the video was so helpful!
Stakes media (4 months ago)
Pls i need ur help my facebook page i created refused to add. Why is that?
You may not meet all the eligibility requirements and that is why it isn't posting. Check out the requirements here: https://help.shopify.com/en/manual/sell-online/facebook-sales-channel/publishing-products#product-requirements and if you do meet them all then I would reach out to Shopify support
Chan Ke (4 months ago)
Thank you so much. Totally made my life alot easier that copy and paste it your shop store.
So glad to hear you found the video helpful Chan!
Eric Masese (4 months ago)
Great info !
Thanks Eric I'm so glad you found it helpful!
helloImUnderpaid (4 months ago)
Thank you for the video. Mine doesn't seem to be working. I don't see the Shop button in SHopify or on Facebook.
Glad you liked the video! Is your store approved already? You can see if it is approved or still under review in the Facebook Sales Channel on the Shopify site backend. If it is approved already and you still don't see the Shop button then I recommend uninstalling and reinstalling the Facebook Sales Channel to force it to re-sync.
noa sasson (4 months ago)
dude the voice quality tho :/
Thanks for the feedback! We recently updated all our audio equipment so check out some of newer videos with the improved sound :)
angela gonzalez (4 months ago)
Thank you! very helpful
So glad to hear you liked the video Angela!
Cierra Dean (4 months ago)
I’m having a problem every time I’m trying to publish my items it’s gives me a message say “ some features my be unavailable while your store is being set up this my take a few minutes try again shortly” but it’s taking days I called Shopify a number of times and they don’t even know what’s going on please help
Hi Cierra, I actually had this issue with a client's site last week and there was a glitch in the setup process on Facebook's end. However Facebook doesn't really offer customer support so I recommend you remove the Facebook Sales channel from your store backend and then add it back in to trigger the sync to restart
Antonio Rael (4 months ago)
amazing! just the right of information I needed! thank you!
So glad you found the tutorial helpful!
d h (4 months ago)
Hey Elle, helpful video! I've got a question tho: how would I handle this if I work for an agency and set up FB pages for Commerce sellers. Could I still do this if they give me an access to a staff account on Shopify? Thanks.
Yes as long as you are an admin of the Facebook page you can set it up. However if you ever are removed as admin from the page it will remove the integration so I always recommend my clients go in and do the initial confirmation.
Wail Sol. (4 months ago)
i dont have 'shop' item menu under the facebook icon ??
The "Shop" tab should be under the left-hand sidebar menu on your Facebook page. If you aren't seeing it by default you may need to go into your Facebook page settings to turn the tab on
Cudi's Reveal BOX (4 months ago)
Hi ur gawjus. Do i have to create ads for my fb shopify page to get pixels? As i cant see pixel option on my fb ....?
No you can create a pixel automatically without creating an ad first. Just log into your Ad Account manager on Facebook and you will see "Pixels" in the dropdown menu there.
ramil guevarra (5 months ago)
Fantastic tutorial!
Deepak Bansal (5 months ago)
Hi there, I have already installed a facebook pixel id in Shopify, I have installed a Facebook sales channel in my Shopify store but it creates a new catalog in my ads manager. Now I am not able to connect this new catalog to the existing Facebook pixel it is asking to generate new pixel id from my personal facebook ad account which normally it should connect from my business ad account Due to this event does not connect and fire properly. That is the problem any solution? Hope you can help in this :(
Saroj Bella (5 months ago)
Hi, - After creating facebook sales channel it asks for new pixel creation under my personal ad account? - Also, It creates a new catalog in my catalog section. - But I am using business ad account from which I have already created pixel and attached with Shopify. - Is there anything I am doing wrong? plz help
Lee Knights (5 months ago)
Hi great video! Not sure if you can help or not but I have a problem with my shopify facebook page. All the items that I have listed on my shopify account are showing in the preview shop section of facebook but not on my actual facebook shop page.If I click on " View On Facebook at the top of the page i get the following message Sorry, this content isn't available at the moment The link you followed may have expired, or the Page may only be visible to an audience that you aren't in. Is there a way of correcting this so all my products show in my shop on facebook like on this video?
Hi Lee! This sounds like it may be a glitch on Facebook's end since they are all showing up correctly in your Shopify backend. I recommend reaching out to the Facebook support team to see why it isn't connecting correctly.
Hello mem, I want to start this busness.. can you help me? please contac me [email protected]
Hi Firoj, we don't have any availability currently for one-on-one work however you can check out our site curiousthemes.com to see some of our free resources on starting a business.
INTERFACES Jordan (5 months ago)
Hi ... Thanks for your Video, can we connect more Facebook account to one Shopify store ?
Emad Al Hassan (5 months ago)
Curious Themes - Shopify Experts hi ... thanks for your reply, I am faceing problem with the payment gateway ... do have any advice? What is the best gateway? Or as you know shopify gateway enables for a certain countries, can I change my address to theses countries in order to utilize this gateway?
Hi Imad, currently no you can only connect one account per Shopify store.
Wassim El Bouni (6 months ago)
beautiful presentation, but the sound is a bit too low
thanks for the feedback and we have been working on ways to improve our audio quality in our newer videos
Azucena Olivares Duque (6 months ago)
Thank you for this tutorial. Very helpful. I am French but I plan to translate my shopify store in English and I will managed to put it on Face Book. Have a nice day!
That sounds great and let us know if you have any questions about Shopify
Enrique Matienzo (6 months ago)
Great, Great, Great, I appreciate this video very high. I was looking for a real and clear teaching about the setting of the different Sales Channels on Shopify. Thanks a lot.
so glad to hear you liked the video!
R Coleman (6 months ago)
I added Shopify to my Facebook couldn't get it to appear like yours , but don't have a Shopify website, could that be the reason why its not working properly?
R Coleman (5 months ago)
Thanks for getting for getting back to me, I got a store but had to put it on paused and hire someone on Fiverr, did have time to do it, although it would have been cheaper for me to do it myself.
Yes you will need to have a Shopify site that is live and not password protected for it to work
Rhino Outlet (6 months ago)
Thank you . This was very helpful and easy to understand. We are in the Nashville area too. Have you heard about us?
Peris Wairegi (6 months ago)
Awesome info
Daniel Murphy (6 months ago)
Excellent Tutorial!
Alexander Tai (6 months ago)
i can't get the collection onto my fb page? Like the shop now button? I click view on facebook and it says 'Sorry, this content isn't available at the moment The link you followed may have expired, or the Page may only be visible to an audience that you aren't in.'
Mary Browne (6 months ago)
Thanks for the video ... made the set up very easy. Quick question if I may ... it would seem that in Facebook Shop the products within the collections are not listed in the same order that I have them in Shopify (I alway arrange them manually rather than newest to oldest etc). It would seem that Facebook has synced them as oldest to newest. Is this a glitch or standard? Thanks ...
auzzy 2times (7 months ago)
Mine says “your account doesn’t have admin access to the chosen page” someone help loo
Are you logged into the right Facebook account? You will have to be an administrator of the Facebook page to approve the connection.
Luna Choice (7 months ago)
Your video is great. Thank you. But this works when you have few products. I don''t know whos fault it it but on the FB side everything turns out so messy and unorderly. For example I choose the main image for the products on Shopify, FB publish totally different image on my FB shop. Frikin Anoying!!! Also, I can't publish all the product from my collection by simply going on Collections and Publish collection. I have to check every product fist individually and then go and do that. When you have hundreds of products it it more then time consuming and annoying as hell. All I want to say, Shopify is NOT so great as advertise. There is a lot work that can be done here.
katerina gabriel (7 months ago)
Hi! I like it, one question though, I live in Brazil can this work for me?
AntonioKowatsch (7 months ago)
I can't even add a shop. I guess the "shop" section is only available for people from the US.
Aleph86 (1 month ago)
thank you, I had the same problem!
Mehrdad Sadraei (1 month ago)
I had the same problem mate. You should go to your facebook page, 1-click settings, 2- click 'templates and tabs', 3- add 'shop' from the tabs. DONE
Tchong Lee (7 months ago)
This video tutorial is great thanks ! Unfortunately there is limitations such as the country from where customers can buy for direct facebook checkout, only available in the US and the other limitation is for the number of variants under a variation type limited to 4 only.. Too bad
Dennis Schultz (7 months ago)
Thank u for putting out good content and helpful guide
Marica Cook (7 months ago)
Thank you beautiful lady😍
Lukas Skersas (7 months ago)
Hello, First of, great video, very helpful. Could you please help with an issue! I have an issue with product images. Since my images are not square on shopify website. They appear cropped in. But when I make pictures square on shopify, then the website pictures become to small. is there a way to fit the whole image in the square. They have this capability in the settings for advertisement but I cant find for shop products. PLEASE HELP!!! <3333
Hi Lukas this is definitely an issue with your theme and how they are configuring your images. Can you tell me what theme you are using and I can give more help then?
Hu Jeffery (7 months ago)
Hi there! Great video, for some reason Facebook is still reviewing my shop after 4 days? I've seen a few others having the same issue, do you know what's happening here? Thank you :)
Hi Hu! Sometimes I've seen it take up to seven days for Facebook to review and approve your store. It could be based on your products or just based on the volume of requests they have gotten. I would give it a few more days but if it still isn't approved I would contact Facebook through here: https://www.facebook.com/business/resources
Kristen Wright (8 months ago)
Thank you!
PlugNation (8 months ago)
sorry actually you did take it off lol
PlugNation (8 months ago)
Great video and info, just take out the background music.. we here for the information not music lol
Thanks for the feedback and glad you like the video.
Jose L Navarro (8 months ago)
Wow you are amazing I love the way you explain all ,I just want to open my shopify store ,and I will follow your steps, thanks
Great I'm glad you find the tutorials helpful!
Rohullah Shahrani (9 months ago)
Hi dear your videos really really help me thank you soooooooo much wish you more health and wealth
So glad to hear they helped you!
Asoka Samuel (9 months ago)
Good guide lines :)
Jonnathan Silva (9 months ago)
Hello do you have a sample Facebook page showing this app or Shop tab?
Entertainment Store (9 months ago)
Good job !! Your voice is awesome !!!
Mike Lg (9 months ago)
Thank you for this video tutorial. I followed all the steps as described and I know it might take some time until my products appear on Fb, however it's now been almost 10 days and there is no "Shop" tab for my Facebook store and when I review the FB shop through Shopify and click "View on Facebook" I land in a Fb page saying "Sorry, this content isn't available at the moment". Any idea why this happens​?
Mike great I'm glad it is working for you now!
Mike Lg (9 months ago)
Curious Themes - Shopify Experts thank you for the reply! Turns out I just needed to change the template of my Fb page to activate the Shop function!
Hi Mike! Yeah 10 days is way too long so something is wrong. Go to your Shopify backend and click on "Facebook" under the Sales Channels area. On the "Publishing" tab under the Facebook section do you see any errors listed there or products pending review?
The Tipton 5 (9 months ago)
my error on Facebook says i need a shippable ad, i don't understand they are shippable its clothing? do you have any idea what i need to do? thank you!
You need to make sure that the products are configured correctly as being shippable. You can see this option under your individual product in the "Shipping" area. Make sure the checkbox is clicked for "This product requires shipping"
Brenda Jones (9 months ago)
Very informative. Question: I have a clothing brand (custom) and recently set up business Facebook page. I don't want to add my products to Facebook, however I do want to have a Shop button to direct them to my Shopify store. How, is this accomplished? Is this possible? I want the same for Instagram as well. Please advise. Thanks in advance for your input.
Brenda Jones (9 months ago)
Curious Themes - Shopify Experts Thank you very much! 😊
Hi Brenda! If you don't want to have your products listed on Facebook then don't add the sales channel. However you can still have a "Shop" button on your Facebook page by setting up your call-to-action button (https://www.facebook.com/help/977869848936797) or for an ad by choosing to do a Conversion Ad and adding a call-to-action button there
Pamela Singer (9 months ago)
I need help with this! As soon as I install the facebook app and click connect, the pop up window is labelled as a blank page. Iv waited and waited to see if anything loads but no. Iv tried allowing pop ups, if that would make any difference. Iv re loaded my browser and even restarted my laptop. Nothing works, same thing happens. Please help!
Hi Pamela thanks for sharing but you are correct something is going on weird there. I would reach out to the Shopify Support team (https://help.shopify.com/questions) and see if they can see the issue from their end
Pamela Singer (9 months ago)
Tried that, same thing happens. I'm about pulling my hair out with this now. The link that comes up with 'blank page' is the following link: https://www.facebook.com/v2.9/dialog/oauth?app_id=1492484040993778&channel_url=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter%2Fr%2FlY4eZXm_YWu.js%3Fversion%3D42%23cb%3Df33a24b39b2ef8c%26domain%3Dfb-commerce.shopifyapps.com%26origin%3Dhttps%253A%252F%252Ffb-commerce.shopifyapps.com%252Ff1348fcb0b23f58%26relation%3Dopener&client_id=1492484040993778&default_audience=only_me&display=popup&domain=fb-commerce.shopifyapps.com&e2e=%7B%7D&locale=en_US&origin=1&redirect_uri=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter%2Fr%2FlY4eZXm_YWu.js%3Fversion%3D42%23cb%3Df358256aae2df4c%26domain%3Dfb-commerce.shopifyapps.com%26origin%3Dhttps%253A%252F%252Ffb-commerce.shopifyapps.com%252Ff1348fcb0b23f58%26relation%3Dopener%26frame%3Dfb24b694131d98&response_type=token%2Csigned_request&return_scopes=true&scope=public_profile%2Cmanage_pages%2Cpublish_pages&sdk=joey&version=v2.9 This surely can't be right!
Pamela I'm sorry you are having issues and I haven't seen that happening before. Have you tried to change your browser and see if that helps?
CrowsAndShinyThings (9 months ago)
Great information. Thank you so much! REPLY
Stephen Moss (9 months ago)
Just found your channel. Awesome stuff! Thank you so much.
Paul Dawson (10 months ago)
Great Stuff, covers everything I wanted.
ProLyf Styles (10 months ago)
Wow! Thank you very much for this information. Been looking for this a while now.
Cali TheTravelingGamer (11 months ago)
im in memphis tn i love the video im new to drop shipping
YASIKALY1 (11 months ago)
💖Thank you so much.👏
Mohammad ibrahim (11 months ago)
Thank you very.much for your videos.I found them highly valuable and helpful.
jo wil (1 year ago)
thanks for this info
Daniel Howard (1 year ago)
I didn't understand your advise about checkout on FB. Our aim is to get traffic to our store, isn't it? How will we get their e-mails, if they check out on facebook? How will they see our sale coupons, if they dont visit our store..thank you!
Yes you are correct if they check out on Facebook they won't have an email signup or see your sale coupons on your store. The benefit of it though is a quick checkout if they are already on your Facebook page.
Daniel Howard (1 year ago)
Thanks again and again 🌹🌹🌹
Makeba C (1 year ago)
Great information. Thank you so much!
glad you found the video helpful!
Jmel316 (1 year ago)
Very good info, I will integrate it into my new page. Keep up the good work.
Lil Dmann (10 months ago)
I have a question , How do you receive the funds that are sent from customers purchasing?
sandra momo (1 year ago)
This helped me so much. Thank you!
Great to hear @sandra! Also try some FB advertising sending the traffic right to your "Shop" tab once you have it set up for cheaper clicks
Tarik Human (1 year ago)
Thanks !
glad you found the video helpful!

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